Last updated: 14 June 2026
This Privacy Policy explains how BrightCore Electrical ("I", "me", "my"), a sole trader business operated by SUBAS TAMANG, collects, uses, stores and protects personal information when you visit my website at https://brightcoreelectrical.uk, contact me with an enquiry, request a quotation, or engage me to carry out residential electrical work. I am committed to handling your personal information responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using my website or contacting me, you acknowledge that you have read and understood the practices described in this policy. If you do not agree with any part of this policy, please do not use the website or submit personal information through it. I may update this policy from time to time, and the date at the top of this page reflects the most recent revision.
Who is responsible for your data
BrightCore Electrical is an independent sole trader business. SUBAS TAMANG is the data controller responsible for the personal information collected through this website and in the course of providing residential electrical services. If you have any questions about this policy or how your information is handled, you can contact me using the details at the end of this page.
Information I collect
I aim to collect only the information I genuinely need to respond to enquiries and deliver electrical services. The personal information I may collect includes:
- Identity and contact details such as your name, email address and telephone number.
- Property information such as the address or location where work is required, and details about the existing electrical installation that you choose to share.
- Enquiry details such as the service you are interested in and any description of the work or message you submit.
- Correspondence, including emails, messages and notes from phone calls relating to your enquiry or project.
- Quotation and project records, including the scope of work agreed, scheduling information and completion notes.
- Technical information your browser provides automatically, such as general usage data, where applicable.
I do not intentionally collect special category data (such as health information) and I ask that you do not include sensitive personal information in your messages unless it is strictly necessary for the work.
How I collect your information
I collect personal information in a number of ways. Most commonly, you provide it directly when you complete the enquiry form on my contact page, send me an email, or speak to me on the telephone. I may also collect information during a property review or while carrying out work, where this is necessary to plan or complete the project. Some limited technical information may be collected automatically by your browser when you visit the website.
Contact forms and customer enquiries
The enquiry form on my website is designed to work without a server-side database. When you complete the form and submit it, your browser prepares an email containing the details you entered and opens your own email application so you can review and send it to me directly. The information is therefore transmitted as an ordinary email rather than being stored on the website itself.
When I receive your enquiry, I use the details to respond to you, understand your requirements, and where appropriate prepare a written quotation. I keep records of customer enquiries and correspondence so that I can manage projects properly and refer back to what was agreed.
How I use your information
I process your personal information for the following purposes:
- To respond to your enquiries and answer your questions.
- To review your property requirements and prepare written quotations.
- To schedule and carry out agreed electrical work.
- To communicate with you about your project, including updates and the completion review.
- To process payments for fixed-price packages and bespoke projects.
- To keep accurate business and accounting records as required by law.
- To handle any complaints, disputes or warranty matters relating to completed work.
- To improve the content and usability of my website.
Lawful bases for processing
Under the UK GDPR, I rely on the following lawful bases to process your personal information. I process information to take steps at your request before entering into a contract and to perform a contract with you (for example, preparing a quotation and carrying out agreed work). I process certain information to comply with legal obligations, such as retaining financial records for tax purposes. I also rely on my legitimate interests in operating and promoting my sole trader business, responding to enquiries and protecting my legal rights, where these interests are not overridden by your rights and freedoms. Where I rely on consent, you may withdraw it at any time.
Cookies
My website uses a minimal approach to cookies and similar technologies. I use a single essential item stored in your browser to remember your cookie preference so that the cookie notice does not reappear on every visit. I do not use advertising cookies or invasive third-party tracking. For full details, please read my separate Cookie Policy.
Payment processing
Fixed-price packages can be paid securely online through a trusted third-party payment provider. When you make a payment, your card and payment details are entered directly with the payment provider and are processed on their secure systems. I do not collect, see or store your full card number or security details. The payment provider acts as a separate data controller or processor in respect of the payment data it handles, and its own privacy terms apply to that processing. I receive confirmation that a payment has been made together with limited information needed to reconcile the transaction with your project.
Data sharing and disclosure
I do not sell your personal information, and I do not share it for third-party marketing. I may share limited information with trusted parties where necessary to operate my business, such as a payment provider to take payment, an accountant or bookkeeper to maintain financial records, or suppliers where a specific component needs to be ordered for your project. I may also disclose information where I am legally required to do so, or where it is necessary to establish, exercise or defend legal claims.
Data retention
I keep personal information only for as long as it is needed for the purposes set out in this policy. Enquiry information that does not lead to a project is kept for a reasonable period in case you contact me again, and then deleted. Project and quotation records, together with related correspondence, are retained for the duration of the project and for a reasonable period afterwards to handle any follow-up questions, warranty matters or disputes. Financial and transaction records are kept for the period required by tax and accounting law, which is generally several years. When information is no longer required, I delete or securely dispose of it.
Your rights
Under data protection law you have a number of rights in relation to your personal information. These include:
- The right to be informed about how your information is used, as set out in this policy.
- The right to access the personal information I hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request erasure of your information in certain circumstances.
- The right to restrict or object to processing in certain circumstances.
- The right to data portability where applicable.
- The right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact me using the details below. I will respond within the timeframes required by law. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, although I would welcome the opportunity to resolve any concerns directly with you first.
Security practices
I take reasonable and appropriate measures to protect personal information against loss, misuse, unauthorised access and disclosure. These measures include limiting access to information to what is necessary, using reputable services for email and payments, and applying sensible security practices to the devices and accounts I use to run my business. While I take care to protect your information, no method of transmission over the internet or electronic storage is completely secure, and I cannot guarantee absolute security.
Children's privacy
My website and services are directed at homeowners and adults seeking residential electrical services. I do not knowingly collect personal information from children. If you believe a child has provided me with personal information, please contact me so that I can take appropriate action.
Links to other websites
My website may contain links to third-party websites, such as a secure payment provider. This Privacy Policy applies only to my website and services. I am not responsible for the privacy practices of other websites, and I encourage you to read the privacy policies of any third-party sites you visit.
Changes to this policy
I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Any changes will be posted on this page with an updated revision date. I encourage you to review this policy periodically.
Contact me
If you have any questions, concerns or requests relating to this Privacy Policy or your personal information, please contact SUBAS TAMANG at BrightCore Electrical by email at brightcoreelectricaluk@gmail.com, by phone on +44 7930 169432, or by post at 195B Heene Road, Worthing, BN11 4NN.